Last updated: June 3, 2025

1. Introduction

STONECHAT LLC ("we", "our", or "us") operates swapcherry.com (the "Website"). This Privacy Policy explains how we collect, use, and protect your information when you use our Website.

We act as an interface for StealthEX's cryptocurrency exchange services. The actual cryptocurrency exchanges are processed by StealthEX, and their privacy policy also applies to those transactions.

2. Information We Collect

We collect minimal information necessary to provide our service:

Usage Data: IP address, browser type, pages visited, time and date of visit, time spent on pages, and other diagnostic data
Contact Information: Email address (only if you contact us for support)
Cookies: We use essential cookies and analytics cookies to improve our service

Note: We do NOT collect or store any cryptocurrency wallet addresses, transaction details, or personal identification documents. All exchange-related data is handled directly by StealthEX.

3. How We Use Your Information

We use the collected information for:

Providing and maintaining our Website
Analyzing usage to improve our service
Responding to support inquiries
Detecting and preventing technical issues

4. Legal Basis for Processing

We process your information based on:

Legitimate Interests: To provide and improve our service, ensure security, and analyze usage
Consent: When you contact us or accept cookies
Legal Obligations: When required by law

5. Data Sharing

We do not sell or rent your personal information. We may share data with:

Service Providers: Analytics providers (e.g., Google Analytics) under strict confidentiality agreements
Legal Requirements: If required by law or to protect our rights

StealthEX: When you use the exchange widget, you interact directly with StealthEX. Their privacy policy governs that relationship.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your information only as long as necessary:

Usage data: Generally deleted after 26 months
Support emails: Retained for 2 years or as required by law

8. Your Rights

Under GDPR and other privacy laws, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent
Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: support@swapcherry.com

9. Cookies

We use essential cookies for website functionality and analytics cookies to understand usage. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: support@swapcherry.com
Website: swapcherry.com